Frequently Asked Questions

The library’s email Reference Service enables you to ask questions online and receive answers by email. For more information, please contact

We answer brief factual questions. We may also direct you to other sources, such as web pages, library online resources or print material, where you will find information about your topic. For more information, please contact

Upon receipt of your question, you will receive e-mail verifying that your question has been received. You may expect an answer within 24 hours (Monday to Friday, holidays excepted.) If you need an answer by a certain date, please be sure to specify this in your request. For more information, please contact

The librarians of the reference department receive and answer your questions. For more information, please contact