Show All Answers

1. How many titles can I check out?

You can check out up to 8 titles per month (any mix of movies, music or books). Counter resets on the 1st of the month. For more information, please call 860-665-8700.

2. How do I know how many titles I have left this month to check out?

On a computer: The number of titles available to borrow appears at the top left of the hoopla home screen. For more information, please call 860-665-8700.

3. Do I have to return my titles? Are there overdue fines?

Don't worry about overdue fines. At the end of your checkout period, the item is returned automatically and you won't be able to play it. For more information, please call 860-665-8700.

4. Can I use Hoopla in the library?

You are not able to stream Hoopla on library computers, but you can stream Hoopla on your personal laptop or device in the library or in your home. For more information, please call 860-665-8700.

5. Can I view titles offline?

With the Apple or Android apps, you can temporarily download titles to view offline. If you watch on a computer, you'll need an internet connection for the entire performance. For more information, please call 860-665-8700.

6. How do I stream movies wirelessly from my Windows computer or device?

From your computer: You will need to have a Windows 7 or higher computer and Google Chromecast; then you can stream the movie to your TV from your computer.

From your device: Plug a Chromecast device into your TV and cast borrowed video titles from the Hoopla iOS or Android app on your device. For more information, please call 860-665-8700.