How secure is my information?

Usernames, passwords, and all financial information related to payments are encrypted using secure servers and Advanced Encryption Standards (AES). ViewPermit uses SSL certificate (HTTPS) and Rijndael Symmetric Encryption algorithms and no credit card or financial information of any kind is ever retained by the software.


The contents of applications and permits, as well as correspondence related to permits are, however, generally considered public information under the Freedom of Information Act and may be provided to other citizens upon their request. Some information related to permitting activity will be available over the Internet through the reports function of this system.


For more information, or if you having problems using the system, please call 617-577-9000, ext. 2.

Show All Answers

1. Why am I required to get an account before using the system?
2. How secure is my information?
3. When is a permit required?
4. What are the fees associated with getting a permit?
5. Does it cost extra to apply online?
6. Who may apply for a permit?
7. Who can do the work?
8. How long will it take for me to get a permit?
9. Why should I get a permit?
10. How do I submit plans or other documents as part of my permit application?
11. How was this system developed and paid for?
12. What do I need to obtain a permit?