Town Home
131 Cedar Street - Newington, CT 06111-2644 - Phone: (860) 665-8590
 Frequently Asked Questions: 

What programs/services are available for youth, adults, elderly and families?

  • We offer a variety of programs and services including: Community Education and Awareness, Early Childhood Development, Information and Referral, Financial and Energy Assistance, Social Work and Counseling for all ages, In-School, After-School, Job Bank and Summer Programs for Youth, Adventure Challenge Ropes Course, Juvenile Review Board, Emergency Shelter and Crisis Response.

Can you assist with emergency financial needs: housing, utilities, food, medical, etc?

  •  Yes, we can help.  Our social workers are very knowledgeable of federal, state and local assistance resources and will assess your situation confidentially and connect you with appropriate services.  We also offer a food bank, clothing closet and emergency assistance including energy and other basic needs.

What days and hours are the Food Bank and Clothing Closet open?

  • Tuesdays 1-3pm and Thursdays 9am-12pm
  • 2nd and 4th Monday 4-6:45pm

How do I know if I am eligible for assistance?

  • There are a wide variety of federal, state and local assistance programs and services with different and sometimes confusing eligibility guidelines.  Our social workers can assist with assessing your eligibility, connecting you and your family with appropriate resources and helping you with filling out applications such as social security disability etc. 

Where can I find available affordable housing?

  • Affordable housing is very limited.  The Department has a list of apartments and senior housing.  A social worker can assist you in looking at your options based on your financial circumstance.

I am having conflict with my landlord, what do I do?

  • The Housing Education Resource Center specializes in landlord tenant issues.  Their counseling hotline is available Tuesday and Fridays at 296-4372.  Feel free to consult with our staff regarding your individual situation.

I think my elderly parent(s) is at risk?

  • If you are concerned about your elderly parent(s), it may be helpful to consult with a physician, nurse or social worker.  Please contact us immediately and we can discuss the situation with you. 

 Do you offer counseling services?

  • Human Services offers confidential counseling services to children, adults, seniors and families.  Our clinical staff are masters level and licensed professionals including Marriage and Family Therapists, Social Workers and Professional Counselors.  Services are available on a sliding scale fee by appointment Monday- Friday days and evenings.   

 Do you accept donations?

  • We accept food, clothing and financial donations.  These contributions support the Newington Food Bank, Holiday Food, Toy and Gift Program, Clothing Closet and our Special  Needs Fund, which assists eligible low-income households with emergency shelter, energy, medical, medication assistance and other basic needs. 
  • We are very appreciative of the generous contributions made by civic, school, business, religious organizations and town residents. 

Do you offer volunteer, community service or college field placements?

  • We offer numerous volunteer and community service opportunities within the Department including Food Bank, Holiday Food, Toy and Gift Program, Clothing Closet, Youth Leadership, Youth Mentors and Office Assistance. 
  • Volunteers also help plan community awareness and education programs including bullying and violence prevention. 
  • ICAN  (Interfaith Community Action of Newington) is a group of volunteers representing the faith community and assists residents in need with small household tasks, volunteer driving and shopping. 
  • We accept a limited number of field placement students from surrounding colleges and universities.         

What activities are available for teenagers?

  • We offer a variety of programs and activities to middle and high school age youth. 
  • ROPE (Rite of Passage Experience) is part of the Sixth-Grade Health and Wellness curriculum teaching skills in problem-solving, decision making, teamwork and communication.
  • SCORE (Student Challenge of Recreation/Education) is an after-school program offering social, recreational, cultural and adventure activities and based at the middle schools.  Program brochures are available during September and January. 
  • The Summer Youth Adventure Program offers a full schedule of programs for youth entering 5th through 9th grade.  Brochures are distributed in April through the schools, Parks & Recreation, Library and Human Services. 
  • Newington High School offers an after-school Adventure Club through our Youth Worker.  
  • A Youth Leadership Council is composed of middle and high school age youth who actively plan awareness activities toward bullying, substance abuse and violence prevention and provide ongoing input to the department regarding youth programs and issues.

What is the Newington Adventure Based Challenge Ropes Course?

  • The combination of low and high elements enable participants to grow at both the team and individual levels, exploring risk, leadership, communication, problem-solving, and coaching. The Low Ropes Course focuses on collaboration. The challenges call upon every member of the team to participate, and they present unending opportunities for self-discovery and team growth.  The High Ropes Course emphasizes risk-taking, trust, and coaching. The challenges allow participants to expand their comfort zones—sometimes dramatically—and recognize fears that may block personal achievement. Each moment is rich with discoveries, whether a person is climbing, supporting "on belay," or finding an effective way to encourage a teammate.

  • We facilitate groups using the "Challenge by Choice" philosophy: Our challenge-by-choice approach enables each participant to experience their own success in the context of their own aspirations. We have found that on the ropes course, the greatest gains are rarely measured in terms of the number of feet climbed.  And that in all the team building adventures, everyone has a role to play. 

  • Our Ropes course is located at 100 Milk Lane and is facilitated by certified trained instructors.